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Data protection information

This information applies to the logainm.ie public website.

What usage data we collect:

We collect certain usage data with the aid of cookies while users browse the website. These cookies store the user’s preferred language and certain data related to Google Analytics. We use Google Analytics to record information about where our users come from and what they do while on this site. Google Analytics collects and stores technical details about the browser and the computer used to visit the site.

How we use this usage data:

We use the data collected by Google Analytics to construct aggregate reports on user numbers, location and behaviour. These reports inform our future development plans. This data is not personal data, as defined by EU GDPR, as we use Google Analytics IP anonymisation. We never use this data to identify individual users.

We reserve the right to report and/or publish aggregated usage metrics.

How long we store this usage data for:

As this data is anonymised, we store it indefinitely. This allows us to chart the development of our user base over the lifetime of the project.

What search data we collect:

Every time you search the site, we store the following data:

  1. What you searched for;
  2. When you searched;
  3. What results you got;
  4. How long the search took;
  5. Your device IP address.

How we use this search data:

Counting the number of searches carried out by users of our website constitutes the best measure of the success of our project. In addition, we use 1–4 to help us monitor our performance and improve our service. For example, if we notice that a particular search term is causing problems for our system, we will endeavour to apply a fix. Or if we notice that all searches are taking too long, we will investigate if something needs to be optimised or if our services need more computing power.

We use 5 (i.e. ‘Your device IP address’) to verify that the search is being carried out by a person and not a computer program such as a web scraper. For example, if we notice that large numbers of searches are being carried out by a particular IP address, we can exclude those searches from our search statistics, if deemed necessary. We never use this data to identify individual users.

We reserve the right to report and/or publish aggregated search data.

How long we store this search data for:

As 1–4 is not personal data, we store it indefinitely. We delete IP addresses associated with searches more than 1 year old on the 1st day of every calendar month.

User satisfaction

From time to time, we may ask a randomised selection of our users to complete a brief survey indicating their general satisfaction with the service provided on this website. As part of these user satisfaction surveys we store the following data:

  1. The answers you provided to the survey questions;
  2. When you completed the survey or when you declined to complete the survey;
  3. The address (URL) of the page on which you completed the survey or on which you declined to complete the survey;
  4. Your device IP address.

We use 1-3 to understand users’ general satisfaction and to identify strengths and weaknesses in the services we provide. We use 4 (i.e. ‘Your device IP address’) to verify that the search is being carried out by a person and not a computer program such as a web scraper. We neither ask for nor store your name or any other personal data as part of these satisfaction surveys.

We reserve the right to report and/or publish the aggregated results of user satisfaction surveys.

Consent:

By accessing our website you agree to abide by all policies and practices outlined in this document.

Contact:

If you have any queries in relation to this policy you can contact us at logainm@dcu.ie.